GRISD Technology, from time to time, will need to you to update/upgrade your MacBook Air (MBA) to a newer version. The following page will offer the latest information, instructions, steps, processes, etc, to help you get your MBA updated.
macOS Mojave 10.14.6
PROCESS TO UPGRADE
DO NOT START THE UPGRADE UNTIL YOU HAVE READ ALL OF THE STEPS. THIS TAKES ABOUT AN HOUR TO RUN AND YOU NEED TO BE PREPARED ON WHAT WILL TAKE PLACE.
- (optional) GRISD Technology department will, behind the scenes, begin pushing out the application titled “Install macOS Mojave”. This application can be seen in at least the following two locations: Launchpad and Finder->Applications. DO NOT TRY TO RUN THIS PROGRAM. The system will not let you. This step is just to let you know that your MacBook Air (MBA) is ready to begin step two.
- Open SELF SERVICE and in the search bar, type in “Mojave” and hit enter. You MAY see an application titled ‘Install macOS Mojave 10.14.6 R1“. THIS IS THE APP YOU WILL RUN WHEN YOU ARE PREPARED TO BEGIN THE UPGRADE. When will you be ready? When ALL OF THE FOLLOWING ARE TRUE:
- You have about an hour and a half to let your MBA sit, plugged in, and not being used.
- Your MBA has at least 50 percent battery.
- Your MBA is plugged into the charger.
- You have about 15 GB or 10 percent free space on your MBA. The system will check this prior to upgrading, but if you know you are low, then start moving things off. There are several processes you can use, and several locations available to you to accomplish this, if necessary
- When your MBA is plugged in, close everything you are working on, open self service, find the application “ Install macOS Mojave 10.14.6 R1 ” and click to start the install.
THINGS YOU WILL SEE AND DO
- The first obstacle happens about 10 minutes after you start the install. There will be a pop-up explaining how long things should take. If your MBA has not rebooted by then, you need to drag this window down, about 2 inches. Behind it, you will see a message about self service allowing a restart. If you see this, go to the menu bar at the top, click Self Service, then Quit Self Service. The MBA will reboot.
- After approximately 45 minutes, you should see a login screen, with a slightly different background. Login as you normally would; HOWEVER, the system still has an update to do. This next update takes about 15 minutes.
- After the second update, you can log in and get the “Concierge”. This will step you through a couple of screens to let you pick some new options available to macOS Catalina. Choose whatever you wish.
- You are finished!